Terms & Conditions
- A deposit within 14 days of booking is required to confirm any booking.
- All rates exclude VAT and any purchases from the bar.
- We accept group bookings of a minimum of 15 people for conference and a minimum of 16 guests (8 rooms) for self-catering bookings.
- The rate is calculated according to original requests and will have to be adjusted according to new requests and changes.
- Additional use of resort vehicles other than included in the quote will be billed separately.
- Single accommodation and special dietary requirements have to be booked at least 48 hours prior to arrival.
- No pets are allowed as Klipbokkop is a conservation area with plenty of game.
- A minimum booking of two nights over a weekend is required.
- Only written cancellations will be accepted, which will be acknowledged by our reservations office.
- 50% of the total payment is payable if the reservation is cancelled 45 days prior to arrival.
- 100% of the total payment is payable if the reservation is cancelled less than 30 days prior to arrival
Due to our mountainous terrain with its resident wildlife and unfenced swimming pool, children need to be under 24h parental supervision.